A desktop app to transform the planning process for firetrucks into a user-friendly environment in UNITY3D where customers can interactively configure their desired vehicle.
A desktop app to transform the planning process for firetrucks into a user-friendly
environment in UNITY3D where customers can interactively configure their desired
vehicle.
A desktop app to transform the planning process for firetrucks into a user-friendly environment in UNITY3D where customers can interactively configure their desired vehicle.
To simplify building individualized firetrucks, one of the world’s largest manufacturers of fire-fighting technology in fire and
civil protection created an interaction system that makes it possible to plan firetrucks based on customers’ needs.
To simplify building individualized firetrucks, one of the world’s largest manufacturers of fire-fighting technology in fire and
civil protection created an interaction system that makes it possible to plan firetrucks based on customers’ needs.
Analyzing the status quo of the current firetruck planning process offered insight into the following pain points:
–Complex user journey between the end customers’ demand and their desired truck
–More employees with planning capabilities are needed
–Missing overview of utilized equipment in a newly planned firetruck
–Heavy CAD data slows the planning process down
–No standardization
Developing a digital solution to turn those pain points into opportunities was addressed by ILI.DIGITAL.
The concept was to create a desktop app that allows customers to configure their own truck.
The app contains a web viewer to interact with a planned truck in real-time and view the configuration.
For the variable truck equipment, the user has a dynamic equipment library that updates from the server. Users can upload their own parts into their scene as well as to the server.
Certain truck models, semi variables (optional truck equipment with fixed positions), and carrier systems are stored within the application. The user can configure a truck based on brand, drive transmission, wheel distance, and build-up type.
To slim down the planning process, the app was built partially on local data and partially on synchronized cloud data.
With the desktop app, the fire-fighting technology manufacturer now disposes of a tailor-made truck planning process aligned with the production requirements.
On the one hand, this enables the company to plan firetrucks that comply with the relevant standards, making the entire sales process more efficient. On the other hand, there is still the option to take individual customer requirements into
account for the planning process.
With the desktop app, sales representatives can install the tool on their laptops and take it to the customer to digitally plan the truck they want.
Using the app customers can visually experience the high technological standard of the vehicles even before they are produced and , for example, examine different deployment scenarios for aerial ladders. The app helps clarify customer requirements and simplifies communication.
In summary, digitalization has made the planning process for firetrucks scalable, flexible, and more efficient.
ILI.DIGITAL follows a clear strategy which exactly defines how long single processes take. Therefore, the time required for a project is easy to estimate.
All in all, the desktop app is built on the following three pillars:
Specified engineering knowledge is transferred to the 3D configurator, therefore less human planning capability is required.
By creating an interactive 3D system with an intelligent data infrastructure, planning firetrucks based on customer needs is a more engaging and efficient experience.
With the hybrid app architecture, the planning process is much leaner and faster than before.
ILI.DIGITAL follows a clear strategy which exactly defines how long single processes take. Therefore, the time required for a project is easy to estimate.