DIGITAL ENGAGEMENT & GAMIFICATION
We developed an innovative social reward platform for KSC Karlsruhe football club that incentivizes positive civic engagement through non-monetary rewards. The platform transforms fan loyalty into community participation, creating stronger connections between citizens, local institutions, and civic initiatives.
We don’t just talk about digital transformation – we deliver it.
Our expert teams build AI-powered solutions that transform how governments serve citizens, turning bureaucratic challenges into competitive advantages.
We Turn Government Vision Into Digital Reality
Challenges & Opportunities
The public sector faces unprecedented demands in our rapidly evolving digital landscape.
Citizens expect seamless, personalized services available 24/7, while governments must balance efficiency, security, and transparency. Legacy systems slow progress, budget constraints demand doing more with less, and the AI revolution presents game-changing opportunities to revolutionize service delivery.
Citizens Demand Digital-First Experiences
Modern citizens expect the same seamless digital experience from government that they get from leading tech companies—instant access, personalized interactions, mobile-first solutions.
Legacy Systems Hold Back Progress
Outdated infrastructure creates bottlenecks, security vulnerabilities, and inefficiencies that prevent effective service delivery and innovation.
Data Sits
Unused
Government organizations have vast amounts of valuable data but lack the tools to transform this information into actionable insights that improve decision-making and outcomes.
Security vs.
Accessibility Balance
Protecting sensitive citizen data while maintaining accessibility requires sophisticated frameworks that don't compromise usability or compliance.
ILI Digital & the Public Sector
We combine deep public sector expertise with cutting-edge AI technology to build the responsive, intelligent services that define modern governance.
AI-Powered
Citizen Platforms
We design and build intuitive digital interfaces that revolutionize how citizens interact with government services, from concept to deployment, creating seamless experiences that slash processing times and boost satisfaction.
Data Intelligence &
Process Automation
Transform your data into actionable intelligence while automating bureaucratic processes. Our AI solutions enable evidence-based policy making, predictive analytics, and real-time insights that drive operational efficiency.
Enterprise Security &
Legacy Integration
We ensure robust protection of citizen data while seamlessly integrating with your existing infrastructure. Our security-first approach meets all compliance requirements without disrupting critical operations.
At ILI.DIGITAL, we combine deep public sector expertise
with cutting-edge AI technology
to help government organizations build
the responsive, intelligent services that
define modern governance—and we deliver
results, not just prototypes.
Case Studies
See how we've helped organizations build stronger connections with citizens and deliver measurable impact through digital innovation.
Reward App
Donation Platform
Discover our work and impact
in other industries
in other industries
Learn more our impact use cases and learn how digital strategy, innovation, and sustainability can transform your business.
SERVICES
Software Development
Timeline
30-36 Weeks
SERVICES
Software Development
Timeline
16 Weeks
Frequently Asked Question
All you
need to know
need to know
Discover answers to frequently asked questions about our products and services.
Do you still having any more questions?
How do you ensure data security and compliance in government AI projects?
We implement enterprise-grade security frameworks from day one, including data encryption, access controls, and comprehensive audit trails. Our solutions meet all regulatory requirements including GDPR, sector-specific compliance standards, and government data protection protocols. Every AI system we build includes built-in governance mechanisms and transparent decision-making processes to ensure accountability and ethical use.
What's the typical timeline and budget for a public sector digital transformation project?
Project timelines vary based on scope and complexity, typically ranging from 3-12 months for most government initiatives. We use our proven 3-phase approach: Vision & Strategy (4-6 weeks), Custom Roadmap Development (6-8 weeks), and Implementation with cutting-edge technologies. We provide transparent, fixed-price proposals upfront, ensuring no budget surprises and delivering corporate-ready solutions that scale with your organization’s needs.
If you’re driving digital transformation in your company, our afterwork events are for you.
How do you handle legacy system integration without disrupting critical government operations?
We specialize in seamless legacy system integration using our proven migration methodology. Our approach includes comprehensive system mapping, phased rollouts, parallel running periods, and extensive testing protocols. We ensure zero downtime for critical operations while gradually modernizing your infrastructure. Our team has successfully integrated with decades-old government systems while maintaining full operational continuity.
Can AI really improve citizen services, and how do you measure success?
AI transforms citizen services through automated processing, predictive analytics, personalized interactions, and 24/7 availability. We measure success through concrete metrics: processing time reduction, citizen satisfaction scores, service accessibility improvements, and operational efficiency gains. Our government analytics platforms provide real-time dashboards showing exactly how AI impacts service delivery, policy outcomes, and citizen engagement.
What support do you provide for training government staff on new digital systems?
We don’t just implement solutions—we empower your team for sustainable success. Our comprehensive training programs include hands-on workshops, detailed documentation, ongoing support, and change management guidance. We work closely with your staff throughout implementation, ensuring they’re confident and capable with new systems before project completion. Our embedded team approach means your people learn alongside our experts, building internal capacity for long-term success.
Frequently Asked Question
How do you ensure data security and compliance in government AI projects?
We implement enterprise-grade security frameworks from day one, including data encryption, access controls, and comprehensive audit trails. Our solutions meet all regulatory requirements including GDPR, sector-specific compliance standards, and government data protection protocols. Every AI system we build includes built-in governance mechanisms and transparent decision-making processes to ensure accountability and ethical use.
What's the typical timeline and budget for a public sector digital transformation project?
Project timelines vary based on scope and complexity, typically ranging from 3-12 months for most government initiatives. We use our proven 3-phase approach: Vision & Strategy (4-6 weeks), Custom Roadmap Development (6-8 weeks), and Implementation with cutting-edge technologies. We provide transparent, fixed-price proposals upfront, ensuring no budget surprises and delivering corporate-ready solutions that scale with your organization’s needs.
If you’re driving digital transformation in your company, our afterwork events are for you.
How do you handle legacy system integration without disrupting critical government operations?
We specialize in seamless legacy system integration using our proven migration methodology. Our approach includes comprehensive system mapping, phased rollouts, parallel running periods, and extensive testing protocols. We ensure zero downtime for critical operations while gradually modernizing your infrastructure. Our team has successfully integrated with decades-old government systems while maintaining full operational continuity.
Can AI really improve citizen services, and how do you measure success?
AI transforms citizen services through automated processing, predictive analytics, personalized interactions, and 24/7 availability. We measure success through concrete metrics: processing time reduction, citizen satisfaction scores, service accessibility improvements, and operational efficiency gains. Our government analytics platforms provide real-time dashboards showing exactly how AI impacts service delivery, policy outcomes, and citizen engagement.
What support do you provide for training government staff on new digital systems?
We don’t just implement solutions—we empower your team for sustainable success. Our comprehensive training programs include hands-on workshops, detailed documentation, ongoing support, and change management guidance. We work closely with your staff throughout implementation, ensuring they’re confident and capable with new systems before project completion. Our embedded team approach means your people learn alongside our experts, building internal capacity for long-term success.
Do you still having any more questions?
Ask our Head of Recruitment